SCR requirements review

Good afternoon,

We are having to correct or send back for follow up about 90% of the SCR inspections that are being submitted to PNA. These are NOT interview inspections. Do NOT ask for phone numbers or any other info. These are letter delivery, spot collateral, take required photos ONLY.

There are three requirements for SCR.

1. Narrative (On IA in the comments section of the form type the narrative. Tell the story of what happened at the time of the inspection.

Key items that must be in every narrative, then the rest “tells the story” of the visit.

· Date of visit

· Time of visit

· Address of visit

· Description of the home/neighborhood

· Made contact or not

· Left letter or not

· Listed collateral present or not

· License plate #of the collateral if present

Example narratives:

· Agent arrived at 12345 Main Street in Johnson City, TX on 7/12 at 5 pm. Home is a two story brown brick in a nice neighborhood. Agent approached the home and knocked on the door. There was no answer at the door. Agent left confidential letter in envelope on front door. No collateral was seen at the premises.

· Agent arrived at 12345 Main Street in Johnson City, TX on 7/12 at 5 pm. This is a mobile home in a rural area. Agent knocked on door and spoke to Mrs. Johnson. Mrs. Johnson advised that her son was not at home. She agreed to give her son the letter. Collateral vehicle was in the driveway with Texas license plate BR 549.

2. Required photos

· Four sides of collateral vehicle (if present)

· Front of house

· License plate

3. Deliver the letter

· We can leave the letter on the door, gate, or hand to occupant at the residence.

· If the address is the place of employment, then you can only hand deliver the letter to the debtor if present. Do not leave it with anyone else or post it.

#SCR